Terms & Conditions



Due to limited spaces on our workshops refunds can only be provided with a written notification 10 days before the workshop date. Please send a written notification to panworkslondon@gmail.com

Cancellations made fewer than 10 days before the event will not be refunded.

Exception can be made on special circumstances which would be taken in consideration case by case.

No refund will be provided for non-attendance.

Instruments use on workshops

Participants should handle the instruments with care.

Please do not wear rings, or any other jewellery made from metal or other materials that can damage the instruments. Fluids and chemicals should be kept away from the instruments, and the instruments should be moved and carried only with permission and care.

In cases where instruments are mishandled and damaged, participants will be asked to pay for repairs. This includes the cost of repair, as well as any postage and packaging costs associated with this.


If a workshop is cancelled for any reason, we will attempt to inform all participants at the soonest possible notice, and all course fees will be refunded.

Other costs that participant may have taken, such as travel or accommodation, will not be refunded by PanWorks.

If the date of a workshop is changed, or the location of a venue is changed to a significantly different location, you are entitled to a full refund upon request.